Convert your existing Sage software to the cloud with hosted Sage

Cloud Storage is a facility whereby data is stored, backed-up, managed and maintained remotely. This type of services enables its users to then store their files online and access that data from any where in the world, as long as there is an internet connection. Recent studies show that not only are large corporations and business fully utilising this service, but so too are small and medium business owners, due to the competitive advantages that this remote access solution provides to their companies. Advantages include accessibility at any time (no down time), disaster recovery in emergency situations, ensuring full on-going safety of all files and data at a fraction of the usual data storage costs.

With more than 15 years in the business experience Knowall IT offers our clients the latest of technological advances which ensures that your business will always be at your fingertips. In an era of constantly changing technology, Knowall IT offers Sage Cloud Hosting which is the most advanced and latest technology which allows you multiple points of access to your data, from multiple devices, across any operating system, at any time or place.

Small and medium-sized companies can further benefit from the wealth of expertise and experience these technological advances in their organisations using SWYX. SWYX is a VoIP system with the capacity to integrate all of your devices at reduced call charges, tailor-made to your business needs. SWYX is an award-winning integrated communication solution which means that your staff are guaranteed to be able to make and receive calls from any location no matter which time of the day, keeping your business up and running at all times, whether staff are at their desktops or not.. . the most powerful communication tool your business will ever invest in, contact Knowall IT for more information.

Get your Business on the Cloud Today!

Keeping ahead of technology can be daunting, however with Knowall IT Cloud Computing services you will be ahead without the hassle. Knowall IT take all the guess work out of IT and strategise to suit small – medium business needs.

Simply put, Knowall IT cloud computing takes care of your IT department so you can focus on the core business with the assurance that you will not have IT problems.

Cloud Computing is the delivery of all computing services over the Internet which is referred to as the ‘cloud’. Companies offering these computing services are called cloud providers such as Knowall IT London based cloud service provider.

Deciding on which service provider can be critical to any business, ensure you have researched the best cloud provider by assessing their reliability and capability.

Knowall IT works as a partner to your organisation, tailoring each cloud solution to fit in with your business requirements. Their Private Tailored Cloud Solution is flexible, always available, secure and limitlessly scalable – built on an enterprise infrastructure dedicated exclusively for your organization offering you fast access to your data from any device at any time!

  • Fully or Self-Managed
  • Personal Service
  • Fixed Monthly Cost
  • Fully Scalable
  • Guaranteed Performance
  • Tailored to your Business

Contact Knowall IT today for Cloud Computing London enquiries

Sage Online Hosting – Guaranteed Performance

Run your business in ONE place with Sage Online Hosting. Knowall deliver the best in Sage cloud hosting with everything you need to run your business. Sage hosting gives you the stability of the desktop with the flexibility of the cloud. Through a consultative approach hosting is designed to ensure your data and applications are delivered quickly and securely.

Hosted Sage and other Line of Business applications on Knowall’s UK Enterprise Cloud Platform, ensures your data and applications are available 24×7 to your users, no matter the location or device.

ALL IN ONE SAGE HOSTING FEATURES

  • Guaranteed Performance
  • Enhanced Security
  • Always Available
  • Simple to Scale
  • Anytime Anywhere Access
SAGE HOSTING IS COMPATIBLE WITH THE FOLLOWING

Why choose Knowall as your service provider?

  • Knowall manage all of their own hardware and are able to guarantee any services they provide for your organisation; operate at greatly improved performance levels, over existing solutions.
  • 100% customer focused. They understand all organisations requirements vary and therefore build bespoke tailored environments for each of their clients.
  • Their enterprise private cloud platform is owned and managed by Knowall IT and hosted in secure, ISO 27001 certified, Tier 3 UK data centres. They are therefore able to guarantee every environment they build will be faster, more resilient and more secure than previous systems employed by their clients.
  • Every environment they build for their clients is ring fenced from other customers to ensure 100% security.
  • Their Hosted solutions are backed up by 24×7 UK support, so no matter where you are in the world, they are always available to help.
  • Their success is built on the development of long lasting client relationships, by providing; a client focused, hands on and personal approach, whilst striving to deliver technologies and solutions that exceed their clients’ expectations.

React quickly and simplify technology with peace of mind that your applications and data are secure and under control. Contact Knowall Today!

Sage Online – Simple to Scale, Anywhere Anytime Access

Knowall IT react quickly and simplify technology with peace of mind that your applications and data are secure and under control. Everything you need to run your business. All in one place. Sage hosting gives you the stability of the desktop with the flexibility of the cloud.

SAGE ONLINE HOSTING IS COMPATIBLE WITH THE FOLLOWING:

  
  

Hosted Sage in the Cloud provides customers with an alternative deployment solution to the in-house model. Hosting is designed through a consultative approach to ensure your data and applications are delivered quickly, securely and simply, to your users world-wide.

Hosted Sage and other Line of Business applications on Knowall’s UK Enterprise Cloud Platform, ensures your data and applications are available 24×7 to your users, no matter the location or device.

Knowall IT has been hosting Sage 50, 200, Payroll & ACT since 2005 on its data centre platform. Enabling UK businesses to access Sage products from home, offices or abroad, on PCs, Macs, Tablets or Smart Phones.

Click here for more information on Sage Online

Do you know what Cloud Computing is?

Do you own your own business and find keeping up with technology a headache? Knowall IT have the solution to your IT problems. They have affordable packages to choose from where you are able to outsource your IT department to them and they will take care of all your IT needs. Keeping up to date with technology can be overwhelming when its not your core business, however, IT is essential to run your business. Knowall IT manage hundreds of small to medium enterprises, their engineers keep up to date with technology at all times.

Knowall IT understand that companies cannot afford the additional expense and time of system down time, system updates and system changes, they provide practical and affordable solutions.

Knowall ITs Ad-Hoc IT Support contracts are designed to support either an onsite IT Manager with 2nd and 3rd line engineers or designed for smaller organisations that do not rely on too much IT.

The Ad-Hoc contract, as opposed to paying per incident, gives you preferential rates and the same SLAs as our Full IT Support service.

  • 24×7 Telephone & Remote Support
  • Emergency Engineers – Onsite within 1 hour
  • Onsite Visits for Critical Issues
  • 99.9% SLAs
  • Monthly Reporting

Remote Support

  • 24×7 Telephone & Remote Support
  • Professional and Highly Experienced

Site Visits

  • Re-Active Onsite Visits For Critical Issues
  • Onsite Within an Hour – London Based

Software Support

  • General user applications, including Microsoft Suites, Sage, Maximiser, Access Accounts, Solid Works, Photoshop, Entourage, Mac mail, to name but a few
  • Microsoft operating systems 2003/2008
  • Active Directory | Exchange 2003/2007
  • SQL 2005
  • LINUX based email, web and DNS servers
  • Macs, PCs & Server Hardware
  • Networks & Security, including Firewall’s and routers configuration and management. Vendors include Cisco, Sonicwall, Juniper and Zyxel/Zywall
  • Delivery of applications through WAN’s using technologies such as Microsoft Terminal Server, Citrix and Jetro also known these days as “Cloud Computing London.”
  • Anti-virus, spam and spyware prevention
  • Data backups and protection
  • VOIP (Voice Over IP) traffic management over LAN’s & WAN’s – SWYX

Service Level Agreements

  • 1 Hour response to any user related issues
  • 15 Minute response to any critical issue
  • Immediate despatch of engineers for critical issues – onsite within the hour
  • 24×7 Support available

PAY AS YOU GO can be used for one off incidents or on a retainer basis for preferential pricing and service levels.

  • Telephone, Remote and email support – from £60 Per Hour
  • Onsite Visits from £70 Per Hour

West London Business Awards 2014 Finalist

Who drives the cloud better than a team of committed and highly qualified individuals with the most up to date technology and support who offer infrastructure as a service. Knowall Managed IT services were recently rewarded for their hard work and recognition in the industry and became a finalist in West London Business Awards 2014. 

The private cloud platform is owned and managed by Knowall IT and hosted in secure, ISO 27001 certified, Tier 3 UK data centres, thus enabling a guarantee for every environment they build will be faster, more resilient and more secure than previous systems employed by clients. Their Hosted solutions are backed up by 24×7 UK support, remote support is always available anywhere in the world.

Knowall IT’s success is built on the development of long lasting client relationships, by providing; a client focused, hands on and personal approach, whilst striving to deliver technologies and solutions that exceed their clients’ expectations.

Click here to find out about laaS and other Knowall IT services and the benefits as to why your company should consider moving to Knowall Managed Services.

Get your business on the cloud

 

Knowall Managed IT is a company who is passionate about helping others and dedicating their services to the less fortunate. Knowall have been actively involved in experience implementing, maintaining and supporting affordable IT solutions for Charities and non-profit organisations over the past 10 year. Their team of reliable, friendly and knowledgeable engineers is what sets our solutions and services apart from our competitors.

Knowall Managed IT offer enterprise solutions at affordable rates to charities and non-profit organisations through a discount charity pricing scheme – typically a 20% saving.
All our support solutions and managed services are included in this scheme.

Knowall offer many affordable options to small to medium companies, from cloud computing, laaS, full IT support and infrastructure as a service.

Knowall IT offer unparalleled IT support

Get your business on the Cloud today… with Knowall Managed IT cloud computing supportDon’t get left behind with technology have a look at some of the great advantages of cloud computing LondonYou can’t afford not to get on the cloud, with its high availability, high level of flexibility, greater agility and greater resilience, easily scalable, cost efficient and they require minimal IT management resource – bringing consistent enterprise-class capability to small and medium sized businesses.

  • Enterprise Platform
  • Data always available
  • Data is Secure
  • Global Accessibility
  • On Demand Service
  • 99.99% Uptime with Redundancy
  • 24/7 Support
  • Future Proof

Interesting information blog Knowall Managed IT

Knowall Managed IT Support Marylebone solutions are renowned for keeping one step ahead of the industry in technology. They have highly qualified staff who keeps up to date with systems, products thus offering clients the best solutions available.

We found some interesting information on their IT Support Paddington blog, its worthwhile following:

Remote Desktop apps on your Mac, Iphone, iPad

Posted on January 10, 2014 by admin IT Support RichmondIT Support  Twickenham and IT Support West London

Tweet

Microsoft purchased the iTap technology. You can now receive published apps through RDS gateway on your Mac, iPad, iPhone.

Mac: From menu bar add Remote Resources, enter the full https://[apps.yourdomain.com]

https://www.macupdate.com/app/mac/8431/microsoft-remote-desktop-connection

iPhone/iPad

https://itunes.apple.com/gb/app/microsoft-remote-desktop/id714464092?mt=8

Now your mac can receive windows apps seamlessly

Click here to follow their blog IT Support Westminster

Knowall IT leaders in IT Systems and Solutions

Are you looking to reduce costs in your business and not sure where to start? Do you want to increase productivity in your organisation? READ A CASE STUDY WE FOUND ABOUT LEADING IT COMPANY CALLED KNOWALL IT AND DECIDE FOR YOU.

Chartered institute for Securities & Investment (CISI) uses Swyx to reduce costs & support members globally

Background:

The Chartered Institute for Securities & Investment (CISI) is the largest and most widely respected professional body for those who work in the securities and investment industry in the UK and in a growing number of major financial centres round the world including Dubai, Singapore, Mumbai & Sri Lanka.

Evolved from the London Stock Exchange in 1992, CISI now has more than 40,000 members in 89 countries. In the past year, it set almost 40,000 examinations in over 70 countries, covering a range of vocational qualifications.

Challenge – Providing around the clock support for members in multiple countries which IT Support Fulham and IT Support Hammersmith can take care of.

Headquartered in the City, CISI decided to move away from its traditional Meridien telephone system when it moved offices. According to Tim Crannigan, Head of Systems at CISI, “At the time, the company realised that it was an ideal opportunity to take advantage of the additional benefits that VoIP and unified communications could offer such as reduced costs for international calls, lower maintenance and built-in functionality such as conferencing and presence.”

Solution – A software-based IT Support Holborn unified communications solution means calls are never missed

“We now have all our 130 staff across the world using the SwyxWare unified communications solution. Around 70% of users take advantage of the Swyx-IT! softphone interface, enabling them to see who is calling, as well as see on-screen who is available across the organisation, whether it’s in the UK or abroad.”

“All incoming calls come into the London site and we can distribute them to appropriate departments and locations via VPN, dependent on the time or nature of the enquiry. This means we are effectively open for longer so we can answer calls from 3am to 5.30pm, so India can be available more than 5 hours before our teams in the UK.”

CISI relies on Swyx accredited partner, Knowall IT IT Support Kensington and IT Support Knightsbridge for high quality 24/7 support with rapid response times for their Swyx based telephony. Tim Crannigan says, “We’ve been very happy with Knowall IT’s IT Support Liverpool Street response times to any issues we may have had.”

Knowall assisted CISI in rolling out their global call centre so it could provide comprehensive telephone support for its members across multiple countries and time-zones ensuring that calls are never missed.

The globalised call centre comprising London, Singapore, Mumbai and Sri Lanka is all joined by a wide area network so all 3 call centres can work together as if they were in one building.

Extended call routing allows distribution of enquiries across the globe

With Swyx’s Extended Call Routing, calls that come through to the UK out of hours are quickly pushed through to sister call centres in other regions depending on the time, and vice versa. The system will also route calls according to the nature of the enquiry, so for instance if the call is regarding ‘membership’ it will be put through to membership services or if it is an enquiry about an exam, then the call is put through to the client services team.
Features and Benefits:

Key benefits so far have included:

  • Almost 24/7 service for members IT Support Hounslow
  • Free telephone calls between sites
  • Automatic re-routing of calls dependent on time of call
  • Calls are never missed as they are re-routed to an available resource, regardless of location
  • Support for remote working – senior managers have SwyxMobile, so they have complete office-based telephony features such as ‘presence’ on their mobile phones
  • Built-in audio conferencing for meetings between colleagues and business partners
  • Reduced maintenance – Moves & Changes such as adding new users can be done internally by the IT team, not need for expensive third party support contracts
  • Rationalisation of phone lines – Less phone lines required leading to cost-savings in line rental
  • Secure Instant Messaging for internal office use
  • Future – More integration and support for Androids/iPhones

Tim Crannigan comments, “In the future we may consider integrating Swyx with our internal CRM system, so the membership details will automatically pop up on screen. We will also be exploring how our mobile users can upgrade to take advantage of the new Swyx apps for Android and iPhone smartphones”

Knowall IT leaders in IT Support Bayswater and IT Support London